Paving the way to a better future

More client stories















March 2022

Amos Szeps (Avalon) 

Louise has an exceptional ability to connect with the elderly and an enormous bank of relevant knowledge to draw upon. She connected my parents with a myriad of resources which supported them in dealing with my father’s Alzheimer’s disease recently.

Louise genuinely cares about her clients and is hugely attentive to their unique needs, which enables her to offer a tailored approach. She was a gift to my entire family at a particularly challenging time.”


January 2021

Engracia (Dulwich Hill) 

“Louise was great to work with when we needed to plan for my mother’s future requirements for aged care at home. The advice was clear and detailed. Also Louise was very understanding and supportive as my mother was very anxious about the process. We came away very impressed with the service provided by A New Way to Stay, we can’t recommend them highly enough.”



Lisa (Collaroy, NSW)

I first met Louise and Les from New Way To Stay over coffee and I was so impressed by their compassion, empathy, wisdom, and expertise, that I knew I needed their help straight away. I had been trying to help my parents transition to retirement, but came across stumbling blocks after stumbling blocks. I am one […]

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Susan (Narrabeen, NSW)

It’s called the “New Way to Stay” and to me it offers a “better way to stay”. It’s a united approach aimed to reduce any overwhelming and stressful process for when a loved one or yourself need care. Louise Mace tackles these issues in a professional, calm and trustworthy way. I have lost both my […]

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Ian, Helen and Jill (Lindfield, NSW)

When our father became seriously ill earlier this year, we were suddenly in a position where we urgently needed to come to grips with the confusing aged care sector to ensure that he received the best possible care. At the same time we also needed to make sure that our mother was supported during this […]

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Business Partner Testimonials

Affinity Aged Care Financial Services Louise referred one of the New Way to Stay clients to us who required our expert advice and services for her elderly mother. The briefing document we received prior to the introduction of their client was a thorough and professionally presented report accompanied by a verbal briefing. This allowed us […]

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Sally (Manly, NSW)

I was in a complex and stressful situation with my elderly mother, who I had just brought home with me from the UK, where she had previously been living. I urgently needed help and guidance to work out a new care arrangement for my mum and where and how to begin to make this happen. […]

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