New Way to Stay
Advice and Advocacy for Older Australians
New Way To Stay enables people to turn their goals into reality as they age.
Awarded as a Finalist in the 2020 Future of Ageing Innovation Awards
A Fresh New Approach
Support During Covid-19
New Way to Stay is open for business. Face to face contact has resumed and we will continue to offer clients the option of a meeting via video conferencing. Here is what we are doing.
New Way to Stay is a new generation consultancy business for seniors that provides a rare and streamlined approach to later-life planning and goal implementation.
In collaboration with you, based on your own situation, we design effective strategies that include advice, risk analysis and a personalised vetting and referral service to solution providers for any of the services you need.
Then, once you are on your way towards implementing solutions, we offer ongoing support and advocacy for you and your family, for as long as it takes, or you choose to have us by your side.
Rather than spend hours online, researching and calling around for help, with just one phone call to New Way to Stay you will be on your way to obtaining an effective gateway that will not only focus on you as an individual but will give you access to a late-life plan that will save you stress, time, money and the common burden of risk that is associated with making hasty uninformed decisions in a later-life crisis.
The New Way to Stay gateway includes the following and more:
• Retirement living and downsizing
• Legal advice
• Financial Advice
• Home care – private and package support
• Clinical guidance
• Residential care placement and advice
• Home modification and safety
• Social and lifestyle support
• Aged care government benefit advice
• Counselling and psychological support
• Education/seminars
• Employee benefit packages
No matter what you need, whether it be confidential research, advice, risk analysis, ongoing support and implementation, or vetting of service providers and referrals, you will receive a service that is confidential, unique, varied, flexible and streamlined.
We offer a total project management service to help clients fulfil their aged care goals. We set them up successfully and safely in the environment of their choosing ensuring needs are met clinically, practically, economically and emotionally.
Client Focused
We introduce our clients to well researched experts across a broad range of services.
We work with our clients to establish their goals and objectives through the transition in ageing. We research the options available to them then help them map out solutions. Once agreed we implement the solutions via a network of professional service providers and advisors who we have vetted to ensure high standards are maintained at all times
Quotes from our clients
Our Team
We are dedicated, compassionate and professional

Louise Mace – Founder and Managing Director
Louise’s career spans more than 35 years including working in senior executive roles within the Health, Aged Care and Biotechnology sectors. This includes a decade of running her own project management consultancy which provided research and strategy to successful Global and Australian organisations.

Les Mace - Director
Les has built a successful career in the financial services industry in Australia over the past 40 years. Working at the forefront of the Australian financial services industry, Les has observed the fast-growing need for better financial solutions in the aged care sector.

Gemma Chilton - Communications Specialist
Gemma has a Bachelor of Communications (Journalism) from the University of Technology, Sydney, and has spent over a decade working in media, publishing and marketing. She is passionate about applying her experience as a writer and communicator to New Way To Stay's mission of empowering ageing Australians.

Narelle Page – Human Resource and Employee Benefit Specialist
Narelle has enjoyed a long and successful career in senior HR and recruitment management rolesspanning more than 20 years. Based in Brisbane, Narelle joins the New Way to Stay team as our key advisor and corporate HR Specialist with a focus on supporting the Employee Benefit division of the business.

Wynette Monserrat - Corporate Account Advisor
Wynette has a Bachelor of Science with Honours and a Master of Business Administration and has held senior management roles in healthcare for over 30 years. Her experience spans the delivery of community therapies for chronic diseases, advanced wound care treatments and continence management. Wynette’s corporate background in community health and aged care, and her personal experience in caring for a brother with an acquired brain injury, has fuelled a passion for helping older people to live a happy and healthy life.

Heidi Todd - Client Advocate
Heidi brings the New Way to Stay team a rich and varied level of career experience. Along with a BA Hons degree in history, Heidi has enabled many individuals and families to achieve personal goals based on her ability to collaborate and design sustainable solutions to meet the needs of her clients. In more recent years Heidi has enhanced her career by working with a variety of mid-tier and large organisations where her compassionate listening skills have enabled her to successfully facilitate and manage important corporate projects requiring complex internal research. Her ability to identify and understand the drivers which motivate people is well recognised by her peers and customers.
News & Articles
We guide you through your aged care decisions
Case study: Read what happened when a grieving mother was excluded from her NCAT meeting because she couldn’t hear.
This case study was written by Michael Perkins from Autonomy First Lawyers, supporting vulnerable decision makers. Autonomy First Lawyers were […]
Read More ›Stockland Retirement Village Presentations - Queensland
We will be conducting presentations at the following Queensland Stockland Retirement Villages in the week begining the 3rd of May […]
Read More ›A New Way to Stay in Control of Life
A New Way to Stay in Control of Life by Louise Mace “It is not the strongest or the most […]
Read More ›Do you include aged care transition planning when reviewing your client's needs?
Financial advisers do a pretty good job when it comes to reviewing whether the existing plans they have put in […]
Read More ›Follow Us
@newwaytostay