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New Way to Stay

Advice and Advocacy for Older Australians

New Way To Stay enables people to turn their goals into reality as they age.


Awarded as a Finalist in the 2020 Future of Ageing Innovation Awards


A Fresh New Approach

Support During Covid-19 

New Way to Stay is open for business. Face to face contact is severely restricted at the time of writing this information and is likely to be shut down all together. Here is what we are doing in response.


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New Way to Stay is a new generation consultancy business for seniors that provides a rare and streamlined approach to later-life planning and goal implementation.

In collaboration with you, based on your own situation, we design effective strategies that include advice, risk analysis and a personalised vetting and referral service to solution providers for any of the services you need.

Then, once you are on your way towards implementing solutions, we offer ongoing support and advocacy for you and your family, for as long as it takes, or you choose to have us by your side.

Rather than spend hours online, researching and calling around for help, with just one phone call to New Way to Stay you will be on your way to obtaining an effective gateway that will not only focus on you as an individual but will give you access to a late-life plan that will save you stress, time, money and the common burden of risk that is associated with making hasty uninformed decisions in a later-life crisis.

The New Way to Stay gateway includes the following and more:

• Retirement living and downsizing

• Legal advice

• Financial Advice

• Home care – private and package support

• Clinical guidance

• Residential care placement and advice

• Home modification and safety

• Social and lifestyle support

• Aged care government benefit advice

• Counselling and psychological support

• Education/seminars

• Employee benefit packages


No matter what you need, whether it be confidential research, advice, risk analysis, ongoing support and implementation, or vetting of service providers and referrals, you will receive a service that is confidential, unique, varied, flexible and streamlined.

We offer a total project management service to help clients fulfil their aged care goals. We set them up successfully and safely in the environment of their choosing ensuring needs are met clinically, practically, economically and emotionally.

Client Focused

We introduce our clients to well researched experts across a broad range of services.

We work with our clients to establish their goals and objectives through the transition in ageing. We research the options available to them then help them map out solutions. Once agreed we implement the solutions via a network of professional service providers and advisors who we have vetted to ensure high standards are maintained at all times

Quotes from our clients

Jill (Lindfield, NSW)

Louise not only met our expectations but discussed everything with Mum and Dad in a warm, reassuring and professional manner.

Don Swanborough

Senior Aged Care Adviser / Affinity Aged Care Financial Services

We found the New Way to Stay team thorough, competent and caring in their approach and we look forward to working with their clients in future.

Sally (Manly, NSW)

I would have no hesitation in recommending New Way to Stay to anyone wanting a personable, trustworthy and professional team who will support and guide them when the time comes to help an elderly parent or loved one in a crisis.

Dawn (Mona Vale, NSW)

Empowerment to remain at home has never felt so possible.

Susan (Narrabeen, NSW)

I have lost both my parents who needed care and found this information evening tackled real issues that no other organisation has.


My work colleague who came along with me to New Way To Stay's wonderful seminar in July managed to received $10,000 towards a much-needed inclinator for her father, thanks to the information she received from your community aid expert speaker. They are both so thrilled. Thank you for putting on such an informative and empowering evening.

Lisa (Collaroy, NSW)

The help that Louise and Les offered my parents was invaluable - to them, and also to us, as a family. They took the stress out of our relationships, the time pressures from me, and a real weight was lifted from all our shoulders.



More Client Stories

Our Team

We are dedicated, compassionate and professional

Louise Mace – Founder and Managing Director

Louise Mace – Founder and Managing Director

Louise’s career spans more than 35 years including working in senior executive roles within the Health, Aged Care and Biotechnology sectors. This includes a decade of running her own project management consultancy which provided research and strategy to successful Global and Australian organisations.

Les Mace - Director

Les Mace - Director

Les has built a successful career in the financial services industry in Australia over the past 40 years. Working at the forefront of the Australian financial services industry, Les has observed the fast-growing need for better financial solutions in the aged care sector.

Gemma Chilton - Communications Specialist

Gemma Chilton - Communications Specialist

Gemma has a Bachelor of Communications (Journalism) from the University of Technology, Sydney, and has spent over a decade working in media, publishing and marketing. She is passionate about applying her experience as a writer and communicator to New Way To Stay's mission of empowering ageing Australians.

Jane Meccelli - Aged Care Specialist Consultant

Jane Meccelli - Aged Care Specialist Consultant

Jane is a Social Worker by profession with a Bachelor of Social Work from the University of Sydney. She has worked in Aged Care for over 9 years and her experience crosses both the clinical and community settings. Jane was an ACAT clinical assessor in the acute care setting (AKA hospital), she has also worked as a Home Care Package manager in the community as well as completed assessments for the My Aged Care program.

Narelle Page – Human Resource and Employee Benefit Specialist

Narelle Page – Human Resource and Employee Benefit Specialist

Narelle has enjoyed a long and successful career in senior HR and recruitment management rolesspanning more than 20 years. Based in Brisbane, Narelle joins the New Way to Stay team as our key advisor and corporate HR Specialist with a focus on supporting the Employee Benefit division of the business.

Wynette Monserrat - Corporate Account Advisor

Wynette Monserrat - Corporate Account Advisor

Wynette has a Bachelor of Science with Honours and a Master of Business Administration and has held senior management roles in healthcare for over 30 years. Her experience spans the delivery of community therapies for chronic diseases, advanced wound care treatments and continence management. Wynette’s corporate background in community health and aged care, and her personal experience in caring for a brother with an acquired brain injury, has fuelled a passion for helping older people to live a happy and healthy life.

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News & Articles

We guide you through your aged care decisions

Aged Care Professionals Networking Breakfast

The event will provide an opportunity to meet other Aged Care business leaders and workers, and includes a keynote speaker session with Dr Julie Bajic Smith.

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Making a Will in times of social isolation

This article is written by Louise Mace, Managing Director of New Way to Stay, and originally published as “Helping you […]

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Lisa (Collaroy, NSW)

I first met Louise and Les from New Way To Stay over coffee and I was so impressed by their […]

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Where There is a Will There is a way: Ageing Fearlessly podcast

New Way To Stay has featured on the Ageing Fearlessly podcast again, this time to discuss Estate Planning Louise Mace, […]

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A personalised & streamlined service

New Way to Stay aged care service

New Way To Stay talk to us today


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1 week ago

New Way To Stay

We are very grateful that this active fellow is ok after an unfortunate hang gliding incident.., but what a marvel to still be hang gliding at 91!

Nonagenarian paraglider rescued on Northern Beaches
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2 weeks ago

New Way To Stay

A beautiful story in a world that needs more beautiful stories than ever before 😊I love this story from Katharine Hepburn’s childhood, it covered me in goosebumps and while different reminds me of our #itsinthebag Christmas appeal.
From the words of Katharine Hepburn 🙏

“Once when I was a teenager, my father and I were standing in line to buy tickets for the circus.
Finally, there was only one other family between us and the ticket counter. This family made a big impression on me.
There were eight children, all probably under the age of 12. The way they were dressed, you could tell they didn't have a lot of money, but their clothes were neat and clean.
The children were well-behaved, all of them standing in line, two-by-two behind their parents, holding hands. They were excitedly jabbering about the clowns, animals, and all the acts they would be seeing that night. By their excitement you could sense they had never been to the circus before. It would be a highlight of their lives.
The father and mother were at the head of the pack standing proud as could be. The mother was holding her husband's hand, looking up at him as if to say, "You're my knight in shining armor." He was smiling and enjoying seeing his family happy.
The ticket lady asked the man how many tickets he wanted? He proudly responded, "I'd like to buy eight children's tickets and two adult tickets, so I can take my family to the circus." The ticket lady stated the price.
The man's wife let go of his hand, her head dropped, the man's lip began to quiver. Then he leaned a little closer and asked, "How much did you say?" The ticket lady again stated the price.
The man didn't have enough money. How was he supposed to turn and tell his eight kids that he didn't have enough money to take them to the circus?
Seeing what was going on, my dad reached into his pocket, pulled out a $20 bill, and then dropped it on the ground. (We were not wealthy in any sense of the word!) My father bent down, picked up the $20 bill, tapped the man on the shoulder and said, "Excuse me, sir, this fell out of your pocket."
The man understood what was going on. He wasn't begging for a handout but certainly appreciated the help in a desperate, heartbreaking and embarrassing situation.
He looked straight into my dad's eyes, took my dad's hand in both of his, squeezed tightly onto the $20 bill, and with his lip quivering and a tear streaming down his cheek, he replied; "Thank you, thank you, sir. This really means a lot to me and my family."
My father and I went back to our car and drove home. The $20 that my dad gave away is what we were going to buy our own tickets with.
Although we didn't get to see the circus that night, we both felt a joy inside us that was far greater than seeing the circus could ever provide.
That day I learnt the value to Give.
The Giver is bigger than the Receiver. If you want to be large, larger than life, learn to Give. Love has nothing to do with what you are expecting to get - only with what you are expecting to give - which is everything.
The importance of giving, blessing others can never be over emphasized because there's always joy in giving. Learn to make someone happy by acts of giving.”
~ Katharine Hepburn

www.share theDignity.org.au
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A beautiful story in a world that needs more beautiful stories than ever before 😊

1 month ago

New Way To Stay

Wonderful news Dr Julie - Aged Care Psychologist WiseCare! Thanks for the update .Dear Julie,

Great news - Medicare Benefits Schedule for Mental Health Services will be extended to people in Residential Aged Care.


I have been advocating for this milestone for the last 10 years. 😭🙂

In the process I have met hundreds of older people, families, workers, other advocates and even politicians. I also completed my PhD, wrote a book and have been writing endless submissions and recommendations which basically say that it is a basic human right to have access to treatment and support regardless where the older person resides:

"Allowing mental health professionals into aged care facilities will improve the quality of late life for those with declining physical health and ensure every elder Australian feels heard, supported and understood."

This is the best news to come out of 2020 for our elders.

No more discrimination.

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Wonderful news Dr Julie - Aged Care Psychologist WiseCare! Thanks for the update .

1 month ago

New Way To Stay

Louise Mace from New Way to Stay chats to CEO Hugh Packard from
Valmar Support Services LTD ( one of the largest not for profit Disability and Aged Care providers in the Riverina region of NSW ) from their head office town of Tumut , about the organisation’s rich history and their journey through more recent turbulent times as a result of bush fires and Covid19 .

Well worth a listen to.
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Comment on Facebook

Congratulations Hugh for the tremendous work you and Valmar do in our community

You’re the man, Hugh!

And today’s new head office purpose built and the hub of one of the largest employers in the region.

1 month ago

New Way To Stay

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1 month ago

New Way To Stay

A must do event for anyone working within the aged care industry or even in supportive roles with older clients and family members. Registration below to reserve your place. ... See MoreSee Less